Support
Support
Need help with Paranoiq, Photo Checks, checklist routines, PRO access, or privacy questions? Send a note and we will help.
Contact support
Email [email protected] with your question, feedback, or purchase issue.
For purchase issues, tell us which purchase it is (subscription or lifetime). Please don’t send Photo Check images or private checklist details unless they’re needed for your request.
Common topics
- Creating reusable places for home, car, office, travel, or custom routines.
- Adding, completing, requiring, or reviewing Photo Checks.
- Using completion history to remember what you checked.
- Opening selected places from the Home Screen widget.
- Restoring PRO access after reinstalling the app or changing devices.
Privacy and Photo Checks
New completion photos are stored only on your device and are not uploaded to Paranoiq servers. Checklists and text-only history can sync through Apple iCloud when available.
Read the Privacy Policy for more detail about app data, purchases, limited app event measurement, advertising attribution, and website analytics.
Purchases and subscriptions
Purchases are handled through Apple's App Store. You can manage or cancel subscriptions in your Apple account settings. If PRO access does not appear after purchase, try the restore option in the app and then contact support if the issue continues.